Flexible packaging: Your silent brand ambassador
Shailesh Sheth, chairman and managing director of Kris Flexipacks, highlights how packaging is no longer just about protecting the product, but it is an integral part of brand identity.
14 May 2025 | 200 Views | By Shailesh Sheth
As consumers become more discerning, businesses must leverage every touchpoint to build strong brand equity. One of the most innovative ways to achieve this is through flexible packaging, which seamlessly combines functionality, sustainability, and branding to create a lasting impression.
Evolution of packaging in branding: Traditionally, packaging was an afterthought, a mere vessel to contain and transport goods. However, with evolving consumer preferences and retail trends, packaging has transformed into a silent salesman, communicating brand values and engaging customers on multiple levels. Flexible packaging, with its versatile design and customisable features, has emerged as a game-changer in this evolution.
Enhancing brand visibility: Flexible packaging offers unparalleled opportunities for customisation. Whether it’s through vibrant colours, high-definition graphics, or unique shapes, brands can create eye-catching designs that stand out on crowded shelves. Innovations like matte and gloss finishes, metallic effects, and transparent windows add aesthetic appeal, reinforcing brand identity at first glance.
Consumer engagement and experience: Today’s consumers expect more than just a product — they seek an experience. Flexible packaging enables brands to incorporate interactive elements like QR codes, augmented reality, and storytelling through design. This not only enhances customer engagement but also fosters a deeper emotional connection with the brand.
Convenience and functionality: One of the key selling points of flexible packaging is its functionality. Features such as resealable zippers, spouts, and lightweight materials enhance consumer convenience, making the product more appealing. This ease of use increases brand loyalty, as customers appreciate thoughtful packaging that fits seamlessly into their lifestyle.
Cost-effectiveness and efficiency: Unlike traditional rigid packaging, flexible packaging is lightweight, space-efficient, and cost-effective. Lower transportation and storage costs allow brands to invest more in product innovation and marketing, ensuring a competitive edge. Additionally, the adaptability of flexible packaging means brands can quickly respond to market trends with limited-edition designs and seasonal variations.
Industries benefiting from flexible packaging: Flexible packaging is revolutionising various industries. In the food and beverage sector, resealable pouches, stand-up bags, and portion-controlled packs enhance freshness and portability. The personal care and cosmetics industry benefits from sachets and flexible tubes that provide convenience and minimise product wastage. Pharmaceuticals leverage single-dose packaging to ensure hygiene and precise dosage. Meanwhile, retail and e-commerce brands use custom mailers and flexible wraps to enhance the brand unboxing experience.
Packaging as an experience: In an era where packaging is as important as the product itself, flexible packaging serves as a powerful brand ambassador. It not only enhances visual appeal and functionality but also strengthens consumer engagement, sustainability efforts, and cost efficiency. Forward-thinking brands that embrace flexible packaging are not just packaging their products-they are packaging an experience, a story, and a promise that resonates with consumers. By making flexible packaging a strategic part of your branding efforts, you ensure that every product on the shelf or in the hands of a consumer silently speaks for your brand, every single time.